General Information
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Auditorium Rental
Room Rental
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Where is the theatre located?
Where should we park?
Who do I call about lost and found property?
Can I receive an emergency call?
What is the theatre smoking policy?
May I bring my own food and drink to the show?
What about late seating?
May I take pictures or record the show?
What facilities do you have to accommodate people with physical disabilities?
I can't make it to the show. Will you refund my tickets?
Does my child/infant need a ticket if he/she sits on my lap during the show?
Where is the theatre located?
The High Point Theatre is located in
downtown High Point, North Carolina, at 220 East Commerce Avenue.
The theatre is in the northeast corner of the International Home
Furnishing Center building. Directions/Map top
Where should we park?
Parking is available on the street,
in the parking deck next to the Best Western Hotel (show your ticket stub -
pay $1.00); in City Hall spaces at the corner
of Hamilton & Commerce and Hamilton & E. Green; in IHFC Parking Lot
opposite City Hall on Commerce Avenue. Parking top
Who do I call about lost and
found property?
Articles lost during a performance
are turned into the box office. Please call 887-3001. top
Can I receive an emergency call?
Anyone expecting emergency calls is
asked to leave his/her seat location with the House Manager. The
phone number to be called for emergencies is (336) 883-3625. As a
courtesy to other members of the audience, the theatre management
requests that all beepers and cellular phones are silenced while you
are in the auditorium. top
What is the theatre smoking
policy?
Smoking is prohibited in the High
Point Theatre. A sidewalk area near the High Point
Theatre's front doors is available for use by our smoking patrons. top
May I bring my own food and drink to the show?
No, you cannot bring food or
drinks into the facility. The Theatre has a concession
stand located in the Main Gallery that is open before
events and during intermission with a selection of snacks and
drinks. All food and drink must be consumed before entering the
auditorium. No food or drinks (except bottled water) permitted
in the auditorium. top
What about late seating?
Theatre management reserves the
right to seat latecomers at its discretion. top
May I take pictures or record
the show?
For the majority of our events, the
taking of pictures and/or using tape
recorders is strictly prohibited. Any patron who brings a camera or
recording equipment into the theatre may be asked to leave it with
the House Manager. This equipment will be returned to the patron
after the event is over. top
What facilities do you have to
accommodate people with physical disabilities?
The High Point Theatre is equipped
with a hearing assistance system. A patron may request a
headset receiver from the lobby ushers or the House Manager. A
wheelchair ramp into the first floor lobby is located to the left of
the theatre's front doors. All lobby bathrooms are handicapped
accessible. Our lobby and auditorium smoke detection system is
equipped with both visible and audible alarms. top
I can't make it to the show. Will you refund my tickets?
All ticket sales are final. No refunds are granted. Exchanges are only possible when a third party producer has multiple performances of the same show, and then only 24 hours prior to the show for which you have already purchased a ticket. In these cases a $5.00 exchange fee per order will apply. top
Does my child/infant need a ticket if he/she sits on my lap during the show?
All patrons attending a performance at the High Point Theatre are required to have a ticket, regardless of age. top